How Addmino collects and protects your personal data.

Privacy Policy

Effective date: September 24, 2026.
Last updated: September 24, 2026.

1. Data Controller

The controller of your personal data is:

Addmino, a platform of ŽIVOTOPIS d.o.o.
Gradna 85c, Samobor, Croatia
VAT ID: 90666363346 · Company Reg. No.: 080683202 · Commercial Court in Zagreb
E-mail: info@addmino.com
Phone: 0038598576050

2. What Personal Data We Collect

Depending on how you use our services, we may collect the following categories of personal data:

a) Data you provide to us directly:

• Full name
• Email address
• Phone number
• Address (street, city, postal code, country)
• The content of messages and inquiries you send us via contact forms

b) Data collected automatically when you visit the website:

• IP address
• Browser type and version
• Operating system
• Date and time of visit
• Pages visited and duration of visit
• Referral URL (the page you came from)

c) Cookies:
Our website uses cookies. More information is available in Section 7 of this Privacy Policy.

3. Purpose and Legal Basis of Processing

We process your personal data solely for the following purposes and on the basis of the legal grounds stated below:

a) Responding to inquiries and communicating with users
Legal basis: performance of a contract or taking steps at the data subject's request (Art. 6(1)(b) GDPR)

b) Providing services and fulfilling contractual obligations
Legal basis: performance of a contract (Art. 6(1)(b) GDPR)

c) Sending informational and promotional materials (newsletter)
Legal basis: consent of the data subject (Art. 6(1)(a) GDPR)
You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

d) Analyzing website visits and improving user experience
Legal basis: legitimate interest of the controller (Art. 6(1)(f) GDPR)

e) Fulfilling legal obligations (accounting, tax records, etc.)
Legal basis: compliance with a legal obligation (Art. 6(1)(c) GDPR)

4. Sharing Data with Third Parties

We do not sell or disclose your personal data to third parties for commercial purposes. We may share data only in the following cases:

• With service providers who process data on our behalf (e.g., hosting providers, email delivery services, payment processors) — solely on the basis of a data processing agreement and with an appropriate level of protection ensured
• When required by law, a court order, or a request from a competent authority
• To protect our legitimate rights and interests

All our data processors are obligated to keep your data confidential and to use it solely for the purposes we have specified.

5. Transfers of Data Outside the EEA

We generally process your personal data within the European Economic Area (EEA). In the event of a transfer of data to third countries, we ensure appropriate safeguards in accordance with the GDPR (standard contractual clauses, adequacy decisions, etc.).

Please note that certain third-party tools we use (e.g., Google Analytics, Meta Pixel) may transfer data to the US and other third countries. These providers participate in certification programs that ensure an adequate level of personal data protection.

6. Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

• Contact inquiry data: up to 2 years from the last contact
• Contractual data: 5 years from contract expiry (or longer in accordance with legal obligations)
• Accounting documentation: 11 years in accordance with the Accounting Act
• Newsletter data: until consent is withdrawn
• Website visit data (logs): up to 12 months

After the retention period expires, we delete or anonymize the data.

7. Cookies

Cookies are small text files that the website stores on your device. We use them for:

a) Necessary cookies — required for the website to function properly (session, CSRF protection). These do not require consent.

b) Analytics cookies — allow us to analyze visits and improve the website (e.g., Google Analytics). These are only set with your consent.

c) Marketing cookies — used to display relevant ads (e.g., Meta Pixel, Google Ads). These are only set with your consent.

You can manage or withdraw your consent for optional cookies at any time via the cookie settings button available at the bottom of the page.

8. Your Rights as a Data Subject

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — you may request confirmation of whether we process your data and obtain a copy of it.
• Right to rectification — you may request correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") — you may request deletion of data in cases prescribed by law.
• Right to restriction of processing — you may request a temporary suspension of processing in certain situations.
• Right to data portability — you may obtain your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interest or for direct marketing purposes.
• Right to withdraw consent — you may withdraw your consent at any time without adverse consequences.
• Right to lodge a complaint — you have the right to lodge a complaint with a supervisory authority.

To exercise your rights, write to us at: info@addmino.com
We will endeavor to respond within 30 days of receiving your request.

9. Complaint to a Supervisory Authority

If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with the competent supervisory authority:

Croatian Personal Data Protection Agency (AZOP)
Martićeva ulica 14, 10 000 Zagreb, Croatia
Tel: +385 (0)1 4609 000
Web: azop.hr
E-mail: azop@azop.hr

10. Data Security

We apply appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Access to data is restricted to authorized personnel who are obligated to maintain data confidentiality.

Despite all protective measures, data transmission over the internet cannot be guaranteed to be completely secure. In the event of a security breach that could jeopardize your rights, we will act in accordance with our obligations under the GDPR.

11. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy. We will notify you of significant changes by publishing an updated version of this page with the effective date indicated. We recommend checking this page periodically.

12. Contact

For any questions regarding the processing of your personal data, we are available at: info@addmino.com